To establish rapport is to establish a relationship of mutual trust. Rapport plays an important role when detectives question witnesses. Establishing rapport is the first step to getting people to open up to you. Certain useful methods exist for persuading or befriending someone.
The simplest method is [to eat something together.] People open up more easily when they are performing [instinctual] actions rather than [social] ones. Just before they sleep or just after they wake, in the toilet, and during a meal, people are psychologically defenseless. This is the reason groups of school friends naturally [eat lunch together], and the reason two people [have a meal together] at the start of a blind date.
More specific conversation methods also exist. The technique of [repeating someone’s words] to show you are listening attentively is called [backtracking]. When using backtracking, it is not advisable to parrot their words exactly. It is better to respond using slight variations. This gives them the feeling you are [listening closely].
Most people can talk comfortably and continuously about things they like. They may more easily open up to you if you figure out [what they like] and ask them questions about it.
Another useful method is imitating the person’s actions. This is called [mirroring]. These methods send the message [I am on your side], on a subconscious level. They are useful aids in establishing rapport and gaining access to someone’s heart.
